Frequently Asked Questions

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Overview Of Enrollement 1.Who is an existing taxpayer?
    An existing taxpayer is an entity currently registered under any State or Central laws, like Value Added Tax Act, Central Excise Act and Service Tax Act.
  • Existing taxpayers include taxpayers already registered under :-
  • Central Excise
  • Service Tax
  • State Sales Tax or VAT (except exclusive liquor dealers if registered under VAT)
  • Entry Tax
  • Luxury Tax
  • Entertainment Tax (except levied by the local bodies)
2. What does the word ‘enrollment’ under the GST Common Portal mean?
Enrollment under GST means validating the data of existing taxpayers and filling up the remaining key fields by the taxpayer in the Enrollment Application at the GST Common Portal.
3. Do I need to enrol for GST?
All existing taxpayers registered under any of the Acts as specified in Question 1 will be transitioned to GST. The enrollment for GST will ensure smooth transition to the GST regime. The data available with various tax authorities is incomplete and thus fresh enrollment has been planned. Also, this will ensure latest data of taxpayers is available in the GST database without any recourse to amendment process, which is the norm to update the data under tax statutes today.
4. Why do I need to enrol myself as a taxpayer on the GST Common Portal?
  • The GST Common Portal will enable taxpayers to meet the GST compliance requirement like filing return and making tax payment. Using the Portal requires existing taxpayers to enrol.
  • The GST Common Portal has been made available to enable taxpayers enrol with GST. Paper based enrollment option is NOT available.
5. Who is not liable to register under GST?
The following persons shall not be liable to register, namely:
  • (a) any person engaged exclusively in the business of supplying goods or services or both that are not liable to tax or wholly exempt from tax under this Act or under the Integrated Goods and Services Tax Act;
  • (b) an agriculturist, to the extent of supply of produce out of cultivation of land.
  • (2) The Government may, on the recommendations of the Council, by notification, specify the category of persons who may be exempted from obtaining registration under this Act.
6.Is there a concept of deemed enrollment under GST?
No. There is no deemed enrollment under GST. All the taxpayers registered under any of the Acts as specified in Question 1, are expected to visit the GST Common Portal and enrol themselves at the GST Common Portal.
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7. Is there a fee or charge levied for the enrollment under GST?
No. There is no fee or charge levied for the enrollment of a taxpayer under GST.
8. When do I need to enrol with the GST Common Portal? Is the enrollment process different for taxpayers registered under Centre, State or Union Territory tax Acts? Is the enrollment process different for taxpayers registered under Centre, State or Union Territory Tax Acts as specified in Question 1?
  • The taxpayers registered under any of the Acts as specified under Question 1 are required to enrol at the GST Common Portal. The State VAT and Central Excise registered taxpayers can start enrolling from October, 2016 on the GST Common Portal as per plan indicated on the Portal. The taxpayers registered under Service Tax will be enrolled on a later date for which separate intimation will be sent.
  • No. The enrollment process is common for all taxpayers registered under Centre, State or Union Territory Tax Acts as specified in Question 1.
9. Are existing taxpayers required to enrol separately with Central and State authorities under GST?
  • No, any existing taxpayer who wants to seek enrollment under the GST Act needs to apply at the GST Common Portal. Enrollment under the GST is common for both Central GST and the State GST. There will be common registration, common return and common Challan for Central and State GST.
Check Registration Status 1. I am not sure if Provisional ID is issued for my PAN? Where can I check if Provisional ID is issued for my PAN?
  • You can check if a Provisional ID is issued for your PAN by using the Check Registration Status link under the Important Links section on the GST Portal.
2. I am trying to log in using the Provisional ID but it says invalid ID. Where can I check the issue with the Provisional ID?
  • Your Provisional ID might be cancelled, expired, or inactive. You can check the status of your registration using the Check Registration Status link under the Important Links section on the GST Portal.
3. What all Statuses are possible for the Registration and what these Statuses indicates?
    Following Statuses are possible:
  • a) Provisional: It indicates that Provisional ID is issued but Application for Enrollment of Existing Taxpayer is yet to be filed after attaching digital signatures.
  • b) Pending for Verification: It indicates that application submitted is successfully, however validation by the system with external agencies is under processing. The status will get updated once verification is completed.
  • c) Validation against Error: The PAN details entered does not match with CBDT database. Kindly fill the details as per PAN details and resubmit the form.
  • d) Migrated: The application has been successfully migrated under GST. No changes can be done to the Application now. Provisional Registration certificate shall be made available at the portal after appointed date i.e. the date on which GST Act will come into force.
  • e) Cancelled: Existing Registration is cancelled, therefore, Provisional ID stands cancelled.
4. The status of my registration on the GST Portal is ‘Cancelled’. I have not applied for cancellation under GST. Who cancelled my registration?
  • The ‘Cancelled’ status indicates that Provisional ID was generated and issued but later on cancelled. It could be due to the fact that your existing registration got cancelled. In case, it is not correct. Kindly approach respective Tax Department and check the reasons.
Filling the Enrollment Application 1. For login to the GST Common Portal, can I use the username and password which I use to login as State Registrant?
  • No, you cannot use the username or password that you use to login to the State VAT Portal.
  • For the first time login to the GST Common Portal, you need to provide the username and password that you received from the State VAT or Centre Tax Department. For subsequent login, you need to create a username and password during enrollment at the GST Common Portal. You can then use the username and password that you created to login at the GST Common Portal.
2. Which username can I choose after first login?
  • You can choose any username of your choice following the rules of the username creation as displayed during username creation.
3. I have forgotten my password. What can I do now?
  • Click the Forgot Password link to generate an OTP. OTP will be sent to your registered e-mail address and mobile phone number. Use the OTP to reset the password.
  • Please note that the Security Questions and Answers page is temporarily removed and you are advised to keep note of your security questions and answers after changing it on the GST Common Portal.
Enrollment Activities Post Appointed date 1. Can the Enrollment Application of a taxpayer get rejected?
  • Yes, the Enrollment Application for enrollment under GST can be rejected in case incorrect details have been furnished or uploaded fake or incorrect documents have been attached with the Enrollment Application. However, the applicant taxpayer will be provided reasonable opportunity of being heard where applicant taxpayer can present his or her viewpoints.
2. I received an email with Provisional ID from the GST Portal. I had not applied under GST; Has anyone else applied on my behalf?
  • GST has issued a Provisional ID to all existing taxpayers of VAT, Service Tax, Central Excise who had not enrolled under GST. Don’t worry, login with the Provisional ID and complete your enrollment Application.
3. Can amendments be made after the enrollment application is submitted?
    Yes, you can amend the Enrollment Application. To do so, login with valid credentials and access ‘Amendment’ link on Dashboard’. You can amend the Enrollment Application only if:
  • 1. You are able to login to the GST Portal with your credentials.
  • 2. Your Enrollment Application was submitted successfully and you have received an Acknowledgement Reference Number (ARN).
  • 3. The Tax Official has ‘Not’ taken any action on the submitted Enrollment Application.
  • Once you click on the link, you would be redirected to already Submitted enrollment application. The application will open in editable format for amending fields for re-submission.



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